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What we do

We enable and support smarter physical environments by combining converged network build with managed services across network, cloud and security.

We have a track record of exceptional delivery on Smart Building projects such as 22 Bishopsgate and Battersea Power Station. Our  depth and breadth of skills make us a partner of choice for ambitious building owners and managers.



Enabling Smarter Physical Environments

In 2009, Ideal started as a network specialist company with one man and a desk, and a vision to give customers real business value through IT. Today, the company has 60 staff and offers deep and transformative expertise in Smarter Physical Environments. 

We design, build, deliver and manage the Converged Network Systems deployed in some of the UK's smartest buildings and estates. By supporting the whole construction life cycle, including retrofit and managed services, we support the requirements of the various stakeholders' pre and post Practical Completion.

We combine exceptional engineering design and project delivery skills during the construction phase, with collaborative managed services once the building is in-life

Meet the executive team

Mike Henson

Managing Director

Business-minded and commercially astute with a track record of P&L success, Mike has a reputation for delivering financial results, building profitable growth, executing transformational change and achieving outstanding service and programme delivery.

Moto Shakoori

Founding Director

Having watched a privately owned IT supplier swallowed up by a giant, Moto vowed that Ideal would always put the customer first. Starting in 2009 from a rented desk, Mo rejoined Ideal in 2021 after a sabbatical.

Chris Sutton

Director - Business Performance

Chris leads the financial and commercial aspects of the business. Combining strong technical and analytical skills with a high degree of commercial acumen, Chris has a track record of leading high performing financial control and central support teams while providing strategic insights that help the business meet its goals and deliver customer outcomes.

Gary Johnson

Director - Services

Gary has responsibility for the operational performance and creative development of our professional and managed services portfolio. His experience means he brings a true customer perspective to his role, and ensures that expectations remain at the centre of our services and innovation.

Pat White

Director - Business Enablement

Pat has overall responsibility for delivery, applying his proven expertise to ensure successful outcomes for clients. Highly regarded by clients and partners, Pat is core to maintaining Ideal's reputation.

Claire Hopkins

Founding Director

Along with co-founder Moto, Claire created a company combining customer-focused account management with a highly skilled in-house engineering group, which continues to build long-term partnerships by listening to its clients and delivering on promises.

We’re proud of our certifications


ISO 27001




Cyber Essentials Certification

Get in touch

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Our partners

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Our partners

By combining our expertise with best-of-breed technology from market-leading vendors, we deliver transformational network, security, collaboration and platforms solutions.

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Our resources

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Our resources

Explore our educational content on networks, security, collaboration and platforms written by our passionate team of experts.

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We’re proud of our people and the culture we’ve created at Ideal and can hand on heart say that it’s a brilliant place to work.

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of our experts

Book in for a free consultation with one of our network, security, collaboration or platforms experts to understand how we can help create value, protect and accelerate change in your digital business.