Blog

Explore the latest news, technology updates, insights and expert opinions on everything digital.
Ten tips for buying managed SIEM
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SIEM isn't a one-size fits all proposition. Organisations have unique IT estates, face unique threats and risks, and have unique requirements from their security solutions. Finding the right SIEM...
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Traps - advanced endpoint protection
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Time was you could cover off the majority of cyber threats with a firewall in the server room and anti-virus on your PCs, but the way we work has changed. Your mobile workforce isn't behind your...
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Going omnichannel
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In my previous post, I discussed why contact centres are widening their reach to include non-voice channels such as e-mail, chat and social. I also discussed the difference between multichannel,...
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Beat the cyber security skills shortage
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You don't need me to tell you that there's a worldwide shortage of cyber skills - just try advertising a cyber security vacancy. According to the Center for Cyber Safety and Education there's...
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What is Managed SIEM?
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Ideal has officially launched its latest managed security service: Managed SIEM (security information and event management). I want to explain what it is, and how it helps you become more secure...
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Spectre, Meltdown, and an industry struggling to cope
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When cyber vulnerabilities are found, we shouldn't think of it as a failure - more as an inevitability. In the open, standards-based computing and network environments we rely on, across hardware...
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Does Your Business Regard Incident Response as an Afterthought?
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One in two businesses regard incident response planning as an afterthought, critically limiting their organisation’s information security. Is yours one of them?
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Disruptive retail - don't be on the receiving end
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The term disruptive gets bandied about a lot these days - seemingly for anything involving a couple of clicks or an app - but while the term is overused, it's a very real phenomenon. Ask Kodak or ...
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What's your plan B?
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It looks like the worst of the weather might be over, as the Beast from the East slowly relaxes its grip on the UK. In Brighton's comparatively small freeze, my plan B was to ditch the road bike...
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Proud to #BeMoreSnail
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Pick up the phone to Ideal just now and you might detect elevated levels of grooviness. Stroll past our office and you'll likely find yourself moving just a little more slowly. Come in for a...
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Supporting you in 2018
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At the top of the year, Mike set out the challenges and opportunities we're all facing in 2018. More than a month in already, and I wanted to talk about the exciting ways Ideal is rising to meet...
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