Our Insight

IT isn’t the same as it was 10 years ago. Besides traditional tasks that keep your organisation running, you’re asked to spearhead digital initiatives to make your business more relevant and competitive. And you’re not alone; in enterprises around the world, nearly a third of projects in the IT pipeline relate to digital transformation (DT)¹.

It looks like the worst of the weather might be over, as the Beast from the East slowly relaxes its grip on the UK. In Brighton's comparatively small freeze, my plan B was to ditch the road bike for my mountain bike, wrap up extra warm and enjoy an amazing snowy ride to Ideal along the seafront. What was yours?

Cisco's unified communications (UC) and telephony systems are pretty much the gold standard for reliability, quality and features, but until now they've been overkill for a startup or many smaller SMEs. If you're running a company of, say, 25-100 people, you need a great phone system, but you probably don't need full-blown Call Manager - or the hardware, software and days of configuration work involved in an enterprise system like Cisco's Business Edition 6000. To be honest, you probably can't afford them either.

That's why we're excited to be offering Cisco's brand new Business Edition 4000 (BE4000): a quality, full-featured IP telephony system in one easy-to-configure box.

As a Cisco Premier Partner, it's probably no surprise if we think many of Cisco's solutions are the best on the market. That's certainly the case when it comes to unified communications (UC), and now you don't just have to take our word for it: in its latest Magic Quadrant on unified communications, Gartner positions Cisco as the outright leader.

The danger with any great IT idea is that the hype surrounding it can gather until it begins to drown out the underlying point. If ever there was an example, it's the mobile workplace.

We think chat tools like Spark are no longer just 'apps' - they're a whole new way to communicate and support customer self-service.