Careers at
Ideal

We’re proud of our people and the culture we’ve created at Ideal and can hand on heart say that it’s a brilliant place to work. 

Ideal recruitment video

Why work at Ideal

glassdoor

Glassdoor

Our culture, career development and a genuine feeling that you are making a difference to the business are all contributing factors to our exceptionally high glassdoor rating. 

living-wage

Living Wage employer

We’re a supporter of the Brighton and Hove Living Wage campaign and are proud to reward employees in many other additional ways. 

crn

Best company to work for

Recently shortlisted by CRN as the ‘Best Company to Work For, Sub £50mil’, we’re delighted to be recognised as a leading employer within the technology industry.

“I love the team environment we have within the office, even within those teams that do not directly work with each other. I love that management engage with everyone at all levels and everyone is treated equally. I really appreciate the free fruit and biscuits we are provided with each week and not forgetting Friday beers :-)”

Zoe Malone, Credit Controller. 

“The people at Ideal are great, very friendly and always happy to help. This, in my opinion, is what makes Ideal special. You are cared for, mentored, and supported throughout your whole career. The company has a great culture where we all collaborate, work and have fun"

Paul Strelciunas, Senior Support Engineer

Vacancies

Service Centre Cloud Engineer

View job details

Service Centre Cloud Engineer

Ideal are a Microsoft Gold partner and CSP Managed Service provider to multiple customers in the private and public sector. We are looking for an ambitious and self-motivated 1st line Service Centre Cloud Engineer to join our ever-growing team providing exceptional technical support and customer service.

View job details

Senior Project Engineer

View job details

Senior Project Engineer

We believe in empowering our people and enabling them to work in an environment that is best suited to them, whether that be remote, within our Brighton office or a combination of the two. The Senior Project Engineer will play a key role in the design, configuration, implementation and support of network and infrastructure solutions. 

View job details

2nd Line Cloud Support Engineer

View job details

2nd Line Cloud Support Engineer

Ideal are a Microsoft Gold partner and CSP Managed Service provider to multiple customers in the private and public sector. We are looking for an ambitious and self-motivated 2nd Line Cloud Support Engineer to join our ever-growing team providing exceptional technical support and customer service.

View job details

2nd Line DC Support Engineer

View job details

2nd Line DC Support Engineer

Our 2nd Line Support Engineers play a key role within Ideal’s Service Centre. Troubleshooting complex issues for our customer base you will be expected to be a proactive team player, managing support cases through to a quick resolution whilst ensuring cases are accurately recorded and are within the agreed customer SLA’s.

View job details

Service Centre Engineer

View job details

Service Centre Engineer

We believe in empowering our people and enabling them to work in an environment that is best suited to them, whether that be remote, within our Brighton office or a combination of the two. The Service Centre Engineer will be working within Ideal’s 24/7 Service Centre and investigating and helping to resolve issues on customer’s network and IT estates.

View job details

Resources

Learn more about why Ideal is a leading employer in the South East

Why Ideal is a great place to work

Hear what the staff have to say

Meet Paul: Ideal's Senior Support Engineer

As a Senior Support Engineer for Ideal, Paul is familiar with overcoming challenges by finding workable solutions.
See how Ideal has grown over the years..