Careers at
Ideal

We are looking for an Account Director to focus on new business prospecting, conducting high-level conversations with senior executives about their business challenges, identifying sales opportunities and delivering our service and product portfolio.

The Account Manager focuses on new customer acquisition, lead generation, opportunity and account development and managing customer relationships to achieve revenue and GM targets.

The 2nd line team play a key role within the Service Centre. Working on complex issues and troubleshooting incidents for our customer base you will be expected to be a proactive team player, managing support cases through to a quick resolution whilst ensuring the cases are accurately recorded and are within the agreed customer SLA’s.

The 2nd line team play a key role within the Service Centre. Working on complex issues and troubleshooting incidents for our customer base you will be expected to be a proactive team player, managing support cases through to a quick resolution whilst ensuring the cases are accurately recorded and are within the agreed customer SLA’s.

We are looking for ambitious and self-motivated 1st line Service Centre Engineers to join our ever-growing team providing exceptional technical support and customer service.

As a Security Architect, you will be responsible for providing technical leadership, design, consultancy and product sales support to our customers and internal technical and sales teams.