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Neopost Case Study

14 March 2019



This global supplier of business communication solutions gains critical protection of customer data and seamless wi-fi access at their new innovation hub.



Neopost is a global supplier of business communication solutions that optimise sending and receiving mail, parcels and emails. Delivering a first-class communication service is what Neopost is known for, but this is only possible with a first-class IT infrastructure. Securely sending and receiving customer data is paramount to their business and Neopost chose to invest in next-generation firewalls to give them the critical protection they needed. 

Ideal Solution

“Safeguarding customer data is a top priority for our business and we needed a UK firewall solution that gave us full application visibility and control at an enterprise level,” said Keir Bancroft, Head of Group IT Infrastructure. “Several years ago we looked to Ideal to design, deploy and support a Palo Alto firewall implementation. They came highly recommended and I was impressed by the strength of their technical expertise and their competitive offering. The delivery team did an excellent job and we know we’re in capable hands with their 24/7 operations centre.” 

Increasing scope to include head office wireless project

Bancroft was so impressed with Ideal he approached them to tender for Neopost’s new UK head office wireless project, “We quickly realised Ideal had strengths beyond security and we engaged them to source, implement and support a robust wireless solution.” Ideal recommended Cisco Meraki for its fast deployment, simplified administration and rich visibility.

To ensure all 350 staff in the new Olympic Park office in London had premium network performance, Ideal surveyed and thoroughly tested all location points. Bancroft commented “The Ideal Wi-Fi solution works perfectly. It delivers a fast and stable performance for all staff and guests. It’s high-speed and high-quality is exactly what we need.” Making sure all staff at Neopost’s new innovation hub have the wireless access they need, Ideal provides 24/7 proactive monitoring and an expert response from its Brighton-based headquarters.


Ideal – the experts in networks, security, collaboration and platforms.Contact us for more information on 01273 957500, or get in touch online.


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