Ideal's customers can now buy Maintenance and Managed Services, and Professional Services and Technical Consultancy directly from the Digital Marketplace.
Ideal's Infrastructure Management, Monitoring & Support Service provides a flexible, tiered agreement, assisting customers in best-practice infrastructure management where in-house resource, skills and spares are limited. The service offers SLA-driven cloud-based monitoring, co-management, full management, manned 24/7 helpdesk, remote support and on-site hardware replacement of a defined set of infrastructure assets.
Ideal's Professional Services and Technical Consultancy services cover all elements of cloud, data centre, network, telephony, video and converged technologies across the whole project lifecycle: to develop technology strategies; support business cases to plan and justify technology change; solution design and architecture; project management; implementation; technology assurance and optimisation of services to improve efficiency.
Find us on the Digital Marketplace, call us on 01273 957500, or send us a message to find out more