Let's talk

Ideal celebrates a decade of creating value for customers

1 July 2019

In 2009, Ideal started as a network specialist company with one man and a desk, and a vision to give customers real business value through IT. Today, the company has around 60 staff and offers deep and transformative expertise in networks, security, collaboration and platforms to customers spanning all industries.

From its ‘always-on’ Customer Service Centre in one of Brighton’s top corporate locations, the experienced Ideal team helps customers deliver business-critical IT. The company couples leading-edge technology with exceptional delivery & customer service to transform enterprises. Working with technology vendors who are at the top of their game, including Cisco and Palo Alto Networks, Ideal is able to design and deploy innovative solutions that deliver positive results.  

Mike Henson, Managing Director, commented: “Celebrating our 10th birthday is an exciting milestone for us. We’re an established independent company with a highly impressive and diverse customer base, 95% of whom renew every year. From transforming communications at IKEA, providing advanced threat protection to OneFamily, to being the ‘go-to’ network partner for construction projects such as Twickenham Stadium, we are passionate about helping customers create value, protect their world and accelerate change.”

Take a look at our wi-fi 8 blog

“From the beginning, we built our reputation on putting customers first and going above and beyond to deliver outstanding results for them,” added Claire Hopkins, one of Ideal’s Founding Directors. “It’s amazing what can be achieved in a decade with brilliant, passionate people. I'm extremely proud of our dedicated team and the work they do for our customers which makes Ideal what it is today. I can't wait to see what more we can do in the next ten years”.

Over the last 10 years, Ideal has designed, delivered and managed core technology for decision makers at Aspire Defence Services, Beggars Group, Caffyns, East Sussex Healthcare NHS Trust, SEGA, East Sussex College Group and Barfoots.

Today, Ideal is recognised as an employer of choice in the South East, with a 4.2-star rating on Glassdoor, and has been shortlisted for the 2019 CRN ‘Best Company to Work For (sub £50m)’ category.


About Ideal


Ideal – the experts in networks, security, collaboration and platforms. We design, deliver and manage core technology for decision makers. Offering innovative solutions and exceptional delivery that transforms enterprises and guarantees results.

We help you create value, protect your world and accelerate change. Everything managed, everything secure. Ideal.


For more information about Ideal, please contact:

Dave Hughes

Head of Marketing

T: 01273 957536