Ideal is happy to announce that it has achieved a place on the G-Cloud 9 procurement framework. Public sector organisations can continue to use the Digital Marketplace to directly procure cloud-hosted services and cloud software from Ideal. G-Cloud 9 is the successor to G-Cloud 8, on which Ideal was also represented.
Under the Cloud Hosting category, Ideal offers:
- Managed cloud wireless services powered by Cisco Meraki, providing enterprise-grade infrastructure with the benefits of cloud management, easy provisioning and ongoing in-life software and feature upgrades.
- Infrastructure as a Service (IaaS), allowing organisations to easily scale up and down, and keep control of cost by paying only for what's used.
- Disaster Recovery as a Service (DRaaS), providing a secure, geographically separate cloud-based target for data replication of critical applications, with ongoing monitoring of health and available RPO (recovery point objectives). Provides optimised RTOs (recovery time objectives), with options for fully supported recovery of service should the primary site fail.
Under Cloud Software, Ideal is now a provider of:
- Cloud Contact Centre services. Powered by PureCloud by Genesys, this provides cloud-based, enterprise-grade contact centre functionality for one to 1,000 agents. Benefits include extremely simple setup, easy management and the ability to freely scale up or down.