22-Jan-2019

Kevin Green is the latest hire to our dedicated project management team who work closely with our clients to deliver their projects seamlessly, on-time and in scope. Discover what Kevin does, what he likes, and what he's been working on so far. 


Welcome to Ideal! What's your new job title?

Thank you! My job title is Senior Project Manager.

You've been working at Ideal for a couple of months now, what are you doing day-to-day?

My main task is delivering our customer projects. Since I joined Ideal I've been working on a major collaboration project which has deployed a series of contact centres and back-office telephony for a new managed service customer. Working with the client, Ideal engineers and our trainers we’ve helped the customer to streamline their technology and provide their agents with a solution that works hand-in-glove with their systems.

What attracted you to Ideal?

I love the energy and innovation that small, talented and dedicated teams generate. The team at Ideal are first class, a real pleasure to work with and we’re doing great things.

What are you most looking forward to?

Ideal have a great product portfolio and are determined to grow the business the right way. I’m looking forward to working with customers on their technical challenges, and to help them realise business benefits through technology.

Tell us about your career in 100 words or less

I’ve worked in IT and comms since I was in short trousers. I started out working with carriers on WAN deployments, and steadily moved into the IT integration space over a number of years. I have delivered enterprise level WAN, LAN, WLAN and datacentre and collaboration solutions. A highlight has been leading the team that delivered the technology for the Rugby World Cup in 2015. The setting and associated deadlines brought tremendous energy to that programme – something that I enjoy encouraging in teams of all shapes and sizes to help them deliver excellent customer outcomes.

What has been your biggest career challenge?

During the Rugby programme, a situation arose whereby an unrelated provider had an issue with delivering connectivity to a major fanzone. Although the issue was well outside of my programme’s remit, we had developed a ‘one-team’ relationship with the organising group and the thought of thousands of rugby fans having a bad experience at a fanzone was not an inspiring thought. My team worked through the night with cabling and a lot of gaffer tape to put an alternative solution in place for kick-off. It is those kinds of ‘above and beyond’ efforts that really make teams special. After a few months of working with the team at Ideal I have no doubt this mindset is ingrained across the organisation, I look forward to working on more projects with the team.  

In five years, what do you hope to have achieved?

Five years is a long time in the technology game! I’m looking forward to helping Ideal grow the business by taking on ever more complex and challenging projects.

What do you do outside work?

I’m really lucky living where I do because I have both the sea and the countryside on my doorstep.  I love exploring the Downs and the coastline with the dog and the kids. I’m also too geeky for my own good and spend too much of my spare time repairing other people’s wi-fi and creating websites for them… it seems everyone needs one these days – especially free ones!

Recommend a film, TV show, game or book

I missed my stop on the train the other day because I was too engrossed in Clare Mackintosh’s debut detective novel ‘I Let You Go’ – that’s always a good sign!

 

Want to join the Ideal team? Check out our current vacancies.


Image: José Alejandro Cuffia on Unsplash

Jade Hazell

Written by Jade Hazell

Senior Marketing Executive

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