We are delighted to announce the appointment of Mike Henson as our new managing director. Mike is taking responsibility for leading Ideal through the next phase of our growth, building on last year’s move to larger offices and our continued investment in our team and portfolio. Mike was previously director for cloud and managed services at Trustmarque and has also held senior roles at Maxima, Xchanging and Morse.
Commenting on his new role, Mike said: “I’m really looking forward to working with the Ideal team and am hugely excited about the company’s potential for further growth. I was attracted by Ideal’s focus on delivering an exceptional customer experience, and I’ve been particularly impressed with the think customer mind-set that is so established at the company.”
Mike’s appointment allows Claire Hopkins, who has been MD since she and Mo Merrick founded the company in 2009, to apply her entrepreneurial and strategy skills in support of the executive management team in a new founding director role.
Claire added: “At Ideal, we have always been about delivering on our promises, and bringing Mike on board means that we can continue to do this as we grow the business. He has great experience in putting the customer first and creating propositions that leverage technology to deliver tangible business outcomes. All of us at Ideal are delighted that he’s joined, and excited about this next phase of the Ideal journey."