Managed IT Services from Ideal 

IT teams are under pressure to ‘do more with less’. To sweat the existing assets and maximise ROI, yet at the same time ensure they can support an ‘always-on’ business, in all regions.

Fortunately, there is a way you can improve IT efficiency, hit-your up-time and outages targets and help deliver more business-critical IT. At Ideal we provide enterprise expertise from our always-on Customer Service Centre to increase service availability and liberate your IT team to focus on business transformation.

Our areas of Managed Service expertise include: 

  • Networks and connectivity
  • Security and threat intelligence
  • Collaboration and communications
  • Data centre and cloud platforms

Click here to see our Managed IT Services Brochure 

Download the Managed IT Services brochure


8 reasons why you should choose Ideal

Increase Service Availability

Increased service availability – Our proactive, real-time monitoring vastly reduces the need to react to issues and ‘fire fight’. By monitoring and managing your infrastructure’s availability, performance and health, we minimise downtime and ensure you deliver the operational performance your business needs.

Liberate Your IT Team


Liberate your IT team – We allow you to focus on providing business transformation without being restrained by resource. We free up your existing IT staff to dedicate time to strategic projects, enhancing your team’s agility and enabling you to drive innovation.

Cost-effective Access to Enterprise-level Support


Cost-effective access to enterprise-level support – We take the responsibility of hiring, training and retraining away from you. We provide staff with specialist skills which saves you recruiting and training, addresses the skills gaps in your team and minimises disruption from IT staff turnover. 

Peace of Mind Guaranteed


Peace of mind, guaranteed – You can rest assured your service is being monitored around the clock and you have immediate access to deep expertise and enhanced service levels. We agree a comms plan with you, that works for you, and ensure you have high availability, backed by clear SLAs (day and night).

Enhance the user Expreience


Enhance the user experience – With better performing IT services and experts on hand, we get your users working again quickly, improving workforce productivity and satisfaction levels.

Enhanced Tech Expertise on tap


Advanced tech expertise on tap – You’ll always have access to a fully optimised service that includes the latest features available. In addition, as we horizon scan, we will evaluate and introduce opportunities that are right for your business.


Fixed Predictable Costs


Fixed, predictable costs – Fixed monthly plans provide certainty of spend. There are no hidden costs or unexpected upgraded charges, just transparent pricing with no surprises.


Choose the service thats right for you


Choose the service that’s right for you – We offer a wide range of services and you can choose the best options that address the unique requirements of your business. Our solutions are flexible and scalable, so we morph with you as your business changes.




To understand more on how to alleviate your stretched team with immediate access to deep technical expertise, take a look at our Managed IT Service brochure here. 


Contact a Managed IT Services expert today


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