Your staff need support for flexible working practices and your customers want to contact you in new ways. In this environment, the business that responds in the most agile manner is most successful. As a collaboration specialist working with multiple technology partners, we can help you manage the change. We offer a full suite of market-leading unified communications (UC), telephony and contact centre solutions delivered as cloud or hosted services, or as on-premises systems.
We create innovative and mobile workplaces with scalable, omni-channel communication solutions. Through advanced voice, video and collaborative technology we can help solve office space and employee productivity challenges.
We offer strategic and tactical consultancy to help you solve business challenges, and are on hand to counter a lack of UC expertise within your organisation. Through engagements such as our Contact Centre Review, we can help you focus on your underlying business objectives, and identify the communication technologies that will help you turn them into successful outcomes. Through the rationalisation and re-use of licences, we can help you get a grip on costs and maximise returns. Moreover, we offer short and long-term solutions based on TCO, TVO, and various financing models.
As your telephony adviser, we offer strategic and tactical consultancy to help you counter a lack of UC expertise within your organisation. As your trusted delivery partner, we can design, implement and support a solution to meet your requirements. In addition, We can help solve customer service and employee productivity challenges through omni-channel contact centre and reporting solutions.
Our UC product expertise and services include:
Get in touch to find out more – call 01273 957500 or send us a message