By efficiently running voice, data, and video communications over a single, converged network, unified communications (UC) revolutionises the way organisations communicate and share information - between individuals, across locations and among customers.
Integrating communication by voice, video, and text within collaboration and contact centres enables new kinds of working, and a new era of smart relationships with your customers.
We are a specialist in UC and collaboration solutions, designed and specified to meet your business objectives, and open up new potential. As a Cisco Collaboration specialist, we can design and implement communications using the full range of tools available, supporting you across voice, video, desktop, inter-team and customer comms.
Our cross-architectural experience means we can support you through the full upgrade process, identifying and assisting with related system upgrades. If you're already stuck in the middle, we can guide you out.
As your telephony adviser, we offer strategic and tactical consultancy to help you counter a lack of UC expertise within your organisation. As your trusted delivery partner, we can provide a basic and cost-effective service set comprising IPT, VM and SIP trunks based on the Cisco Business Edition 6000 platforms.
We can help solve customer service and employee productivity challenges through omni-channel contact centre and reporting solutions, and we offer short and long-term solutions based on TCO, TVO, and various financing models.
Our range of UC products and services includes:
Get in touch to find out more – call us on 01273 957500 or send us a message