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Experts in platforms

Delivering cloud solutions that innovate and empower your digital business.

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Providing better support for Microsoft Cloud Services

Most CSPs offer similar levels of basic service, but with Ideal you get access to a unique blend of managed services experience, including strong SLAs, regular reviews, and expertise on network, cloud and security related to your Microsoft estate.

Partnering with Ideal as your CSP

Ideal’s Microsoft 365 and Azure Support Service helps our CSP customers along their entire Microsoft journey through delivery of technical and account support services. Ideal provides the expertise to troubleshoot issues & provide advice.

Cloud from Ideal

Organisations are increasingly turning to technology to deliver innovation and streamlined operations for their digital business. It comes as no surprise that the platforms hosting our apps must drive the most from them by being flexible, infinitely scalable and most importantly simple and secure. These platforms unlock modern ways of working giving companies a competitive edge and reducing time to market.

At Ideal we help you transform your infrastructure to embrace your application and data driven business whilst minimising complexity.

See how we helped Kelliher Insurance Group

Read how Kelliher Insurance Group 
boosted efficiency with a smooth transition to Microsoft 365.

How we transform your platform estate



Data and applications are what drive our workforces. Poor performance, unnecessary spend and downtime have a detrimental effect on our businesses. At Ideal we ensure that your applications perform optimally.


Wherever your data is placed it remains yours and you should always have access to it. At Ideal we provide smart disaster recovery and backup solutions across increasingly distributed sources to provide a single view of your data allowing you to be compliant.


Running IT operations is time-consuming, detracting your staff from enabling your business. We provide automation solutions across your platforms to ensure your applications are there when you need them, and your staff are focussing where you need them most.

Move to modernity more easily

Wherever you are in your journey, it should be done at your pace and in your way.
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What we do

Our team of experts can help transform your business through:

Modern Data Centre

Modern Data Centre

  • Migrate your workloads to cloud
  • Modernise your data centre
  • Create hybrid data protection and recovery solutions
  • Automate your workloads and platforms

Cloud Native

Cloud Native

  • Develop and shape your cloud adoption strategy
  • Provide cloud architecture and governance
  • Design and build native cloud solutions
  • Ensure your cloud workloads are cost optimised

Modern Workplace

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Modern Workplace

  • Modernise the way your workforce work with Microsoft 365
  • Migrate your services to Office 365
  • Improve staff mobility and security
  • Protect your cloud data
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IT Consulting

We offer deep expertise and proven cloud and data centre consultancy experience, leading customer transformation. We truly take the time to understand our clients’ organisation and the challenges they face.
Hear from our customers

Managed Service

Helping IT teams improve output with better performing technology, from strategy through to optimising your platform environment and optimising your cloud spend.
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Meet one of our platform experts

Talk to one of our Infrastructure Architects with deep cloud and data centre expertise.
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Our clients work with us to

Enhance their platform strategy
Clear strategy eliminates confusion within organisations, aligns technology to business challenges and ensures decisions all contribute to a shared outcome.
Leverage cloud capabilities and innovate applications
Rapidly adopt new technologies that can innovate applications and drive new value into the business, coupled with modern ways of working that expedite time to market.
Enable a modern workforce
Deliver culturally changing solutions with Microsoft 365 to promote a collaborative, mobile and secure workforce that work the way they know best.
Improve platform cost control
Provide insight into customers cloud expenditure, advise on procurement and propose cost efficiencies without jeopardising on quality.
Protect data across multiple platforms
Deliver smart disaster recovery and backup solutions across distributed data sources, providing a single view of your data and accelerating compliance needs.

Client experience – Helping a healthcare provider innovate their application

Customer challenge

One of our long-term customers was challenged with hosting an application to solve a key business challenge. However their existing IT systems would struggle to deliver the application requirements. Hosting on-premise would be resource-intensive and expensive, and dramatically push storage beyond its current capacity. Application performance would be affected and ultimately the IT team couldn’t deliver the optimal user experience to the business.

To deliver the scale, flexibility and security which the client required, Ideal proposed a cloud-based solution and incorporated new ways of working. This however introduced several challenges including skill gaps and the operational leap from a more traditional infrastructure.


To address these challenges, Ideal cloud experts ran several workshops and bespoke training sessions with the IT team to help them prepare for the shift to the cloud, preparing them to manage and optimise the environment. The consultancy assessed the knowledge, skills and process gaps and how to manage these, as well as establishing the fundamentals and best practice for a cloud model. 

Ideal also proposed a cloud framework which involved building a project team to break down the management of the task and ensure there were clear roles and responsibilities during implementation and management.

This helped the teams move from a traditional to an agile way of working. Ideal also provided a single bill each month along with frequent reviews, ensuring cost optimisation and complete transparency.

Not only did Ideal help the customer overcome their initial challenges, but the new cloud environment is delivering significant results. The business is able to realise the benefits of the application with a secure and robust cloud platform, and the IT team can easily manage the flexible environment.

Our Partners

The data authority for hybrid cloud

Industry leading software-defined cloud, mobility, networking & security solutions

On-demand cloud computing

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Worldwide IT, technology & enterprise products, solutions and services

Pure Storage's all-flash based technology, combined with its customer-friendly business model, drives business and IT transformation with smart storage
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Zerto provides enterprise-class disaster recovery and business continuity replication software specifically for virtualised data centres and cloud environments.
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Microsoft 365: Your security ally

Learn more about the key principles of enterprise security and how Microsoft 365 can support your strategy in this guide.

Cloud by Ideal

Wherever you are in your journey, it should be done at your pace and in your way.

The 2021 Cloud Native Engagement Report

We wanted to get an understanding of how professionals really felt about their organisations' paths to Cloud Native, so we asked 220 IT professionals across the UK. The results make for interesting and sometimes surprising reading. To get an insight into how your peers think about how Cloud Native impacts them, and their views on benefits, blockers and challenges, download the report.


Book a free consultation with one of our cloud and data centre experts

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