Executive team

Led by MD Mike Henson and guided by founders Mo Merrick and Claire Hopkins, the exec team provides Ideal's vision, and sets the strategy for its continued growth.

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Ideal executive team


Ideal invests strongly in its expertise. Under solutions director Mick McLean, our technical leads combine great experience with industry-leading insight and analysis.

Ideal technical team


Our team of account directors and account managers prides itself on building lasting, genuinely brilliant customer relationships.

Ideal sales team


Our dedicated team operates 24 hours, 365 days a year. We're always here, proactively monitoring performance and resolving network issues.

Ideal support team


Our team of in-house engineering experts are responsible for the effective delivery and deployment of the technologies we sell.

Ideal engineering team

Project management

Ideal's project team ensures wrap-around service delivery, from pre-sales conversations and scoping, to design and successful implementation.

Ideal project management team


Headed by finance director Nick Childs, our efficient, highly organised finance department is a key player in our self-funded business.

Ideal finance team