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Ideal Joins TBS Group

The start of a new era

16 July 2026. After over 17 years as a privately owned UK technology company, Ideal has been fully acquired by Telelink Business Services Group (TBSG), one of the fastest-growing European technology service providers.

TBS Group – perfectly complementing Ideal’s capabilities

Listed on the Bulgarian Stock Exchange and headquartered in Sofia, TBS’ strengths in IT Infrastructure & Cybersecurity, AI & Software Engineering and Advanced OT Solutions complement Ideal’s capabilities in Smart Building solutions, Networking, Wi-Fi and Security.

Together, the combined company can now take responsibility for far more of a customer’s technology – every layer of it, from the network in the building to the software and AI running on top – and, just as importantly, for how those layers connect.

Tim Gaynor, until now, Ideal’s CFO, is stepping up to be the new CEO. Tim says this is a remarkable opportunity for the company to grow to the next level:

 

“TBS Group has 20 years’ experience in our sector and has over 500 people in 11 countries. They work with 300 clients, including NATO and Lufthansa, to the highest engineering and security standards in the industry. Their can-do attitude and agility make this an excellent cultural fit for our customers, our staff and our suppliers, and gives Ideal a platform to grow our business throughout Europe.”

Same commitment, broader capabilities

The acquisition of Ideal by TBS Group is part of a deliberate European growth strategy. In practice, that means Ideal remains free to work in the usual way, with no major changes planned to personnel, offices or customer and supplier relationships. The name on the door, the people customers know and the way the company works stay the same — what changes is the depth of what stands behind it.

Ivan Zhitiyanov, CEO of TBS Group, says:

 

“Ideal is highly regarded by blue-chip customers and vendors alike. It is a professional company, with exceptional technical, sales and support staff and a strong local presence in the UK market. This makes Ideal a solid investment for us, and we look forward to welcoming them to the TBS Group.”

Why now?

For some time, TBS Group had been looking closely at the UK – one of Europe’s most sophisticated and demanding markets for technology and professional services. What they decided is telling. Rather than arrive as an outsider trying to break into a mature market, they set out to partner with a company that was already trusted, already established and already respected here. They chose Ideal.

Advanced technologies that enhance current services

TBS Group combines expertise across IT infrastructure, cybersecurity, AI, software engineering, and advanced operational technology — covering everything from multi-cloud environments and cyber resilience to industrial and critical infrastructure.

This introduces real depth in fields that reinforce what Ideal already does best. It operates its own Secure Operations Centre (SOC) offering 24/7 cyber security protection across Europe. Set alongside Ideal’s own Network Operations Centre (NOC) — the backbone of Ideal’s 24/7 Managed Services — that combination makes for a genuinely compelling new offering for customers.

A fond farewell to Ideal Founder, Mo

Moto Shakoori (Mo), Ideal’s Founder and outgoing CEO, built the business from a single desk with a phone 17 years ago into the market-leading IT Solutions and Smart Buildings Network provider it is today.

Mo has decided not to continue as CEO. He says:

“My business philosophy has always been to surround myself with experts. This acquisition gives Ideal access to expertise at the very highest level. While I have chosen not to be a part of that, I know the business will thrive under Tim’s proven leadership.

We welcome your questions

If you have any questions about Ideal’s new era, or what it might mean for your business, please do get in touch.

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